Electric scooters are affordable, low-maintenance and a really fun way to travel around your neighbourhoods. However, like  anything, they have a life cycle, and so  it’s important to carry out regular maintenance checks to keep them running for longer. 

We’ve outlined some  steps below to help you keep your scooter in good condition - ensuring  a safer and longer ride! 


Whether you are riding in the city or countryside, you are bound to come into contact with puddles and dirt, so clearing your scooter of any muck and debris should take place after most rides to keep it looking pristine. 

Here are some quick and easy steps to follow when cleaning your electric scooter: 

  1. Before cleaning your scooter, make sure the charging port is covered using the battery cap - this is to avoid water entering the scooter’s mechanics and causing serious damage. 
  2. If you find any marks or mud on the body of the scooter, use a soft, damp cloth to wipe the scooter down.
  3. If there is excess mud on the scooter, use a small brush to remove it before wiping it down with a damp cloth. 
  4. After cleaning, make sure to wipe down again with a dry cloth to remove moisture from the scooter. 

Warning: Do not use alcohol, petrol, kerosene, chemical solvents or other corrosive solutions to clean the scooter. 

Battery Care. 

The battery is the most important part of your scooter - it’s the engine that’s housed between the two wheels and should be looked after accordingly. 

Both of the REEL scooters feature a lithium battery that performs faster, weighs less and is  much smaller than  its predecessor, lead-acid batteries. However, every battery has a life cycle and will naturally deteriorate over time but don’t worry  - there are lots of things you can do to keep it running for longer. Here are a few:  

  1. Once you open your scooter, don't ride it straight  away. The first thing you'll need to do is charge it up to full capacity. 
  2. This might sound obvious but always use the REEL charger provided. Don’t be tempted to use a laptop or mobile phone charger as this will damage the battery and could be dangerous.
  3. Your scooter should be fully charged after each use.  Do not let the scooter be fully depleted of charge and avoid overcharging it. When you finish your ride, we recommend setting an alarm to notify you when the battery has charged to full capacity to avoid the risk of overcharging.
  4. Store your scooter in a cool, dry area of your house. Do not store outside or where temperatures exceed 50°C or -20°C (e.g. do not leave the battery in a car during the summertime).

Read more about managing and maintaining your battery in our online manual guide. 

Test & Check. 

Here are a few things you should check regularly before riding: 

Test Drive. 

As a good rule of thumb, you should always take your scooter for a quick test drive before riding to make sure everything is in working order and to make sure that you’re  familiar with how it works.


Depending on which model you choose, your tyres will require different care and treatment. The Performance has honeycomb tyres, which mean they are solid and won't need pumping up - however, you’ll still need to check their condition for damages. If you went for the Performance +, this scooter has air-filled tyres, so you can easily pump them back up if you notice that they're looking flat. Find out more here.


You should regularly check your brakes - especially before beginning a long-distance ride. You can do this by taking the scooter for a test drive and squeezing them to check how reactive they feel. 

Whether you can manually adjust your brakes or not depends on which  model of scooter you are riding; for example  if you have chosen the Performance scooter, this uses a rear disc brake which is easy to adjust from home. Read more about the types of brakes here


With the evenings  drawing in and getting darker, it’s important to check your front and rear lights are working correctly at all times. They're super easy to test, just turn on your scooter and walk 360 degrees around it to check the lights. 

Make sure you are visible. If you are riding in the dark, try to wear high visibility clothing such as a fluorescent helmet or a bag to make sure that cars, pedestrians and other riders can see you. 


Riding an electric scooter should be fun and stress-free. By following these checkpoints and looking after your scooter properly, you’ll ride for longer and are much less likely to  get held back  by any serious maintenance issues. 

We’d also like to remind our customers that if you do get caught out, we’re always here to help. Our dedicated team offers help and advice from Monday-Friday between 8am-5pm  so don’t worry, we’ll help to get you back on two wheels in no time!